Your Privacy Matters
At The Front Porch Memphis, we’re committed to creating a space that’s not only welcoming in person—but respectful and secure online. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage with us digitally.
Information We Collect
Personal Information
- Contact Details: Name, email address, phone number
- Event Information: Event details, guest lists, special requirements
- Café Orders: Food preferences and dietary restrictions
- Technical Information
- Website Usage: Pages visited, time spent, links clicked
- Device Information: Browser type, operating system, IP address
- Cookies: Small data files to improve your browsing experience
How We Use Your Information
Primary Uses
- Service Delivery: Providing the services you request
- Communication: Responding to inquiries and keeping you informed
- Event Management: Coordinating events and managing bookings
- Support Services: Providing grief counseling and community support
Secondary Uses
- Improvement: Enhancing our services and website
- Analytics: Understanding how our services are used
- Legal Compliance: Meeting regulatory requirements
Information Sharing
We Do Not Sell Your Data
Your personal information is never sold to third parties for marketing purposes.
Limited Sharing
We may share information only when:
- Required by Law: Legal obligations or court orders
- Service Providers: Trusted partners who help deliver our services
- Safety: Protecting the safety of our community
- Consent: With your explicit permission
Data Security
Protection Measures
- Encryption: Secure transmission and storage of sensitive data
- Access Controls: Limited access to personal information
- Regular Audits: Ongoing security assessments and updates
- Staff Training: Privacy and security training for all team members
Data Retention
- Active Use: Kept while you actively use our services
- Legal Requirements: Retained as required by law
- Secure Disposal: Properly deleted when no longer needed
Your Rights
Access and Control
- View Data: Request a copy of your personal information
- Update Information: Correct or update your details
- Delete Data: Request deletion of your information
- Opt-Out: Unsubscribe from communications
Cookies and Tracking
What Are Cookies?
Small text files stored on your device to improve website functionality.
How We Use Cookies
- Essential: Required for basic website operation
- Functional: Remembering your preferences
- Analytics: Understanding website usage patterns
Managing Cookies
You can control cookie settings through your browser preferences.
Children’s Privacy
Age Restrictions
Our services are not intended for children under 13 without parental consent.
Parental Rights
Parents can review, delete, or refuse further collection of their child’s information.
Changes to This Policy
Notification
We will notify you of any significant changes to this privacy policy.
Review
We encourage you to review this policy periodically.
Contact Us
Privacy Questions?
If you have questions about this privacy policy or your data:
- Email: info@thefrontporch.org
- Phone: (901) 682-3308
- Address: 4688 Walnut Grove Road, Memphis, TN 38117
Data Requests
For data access, updates, or deletion requests, please contact us using the information above.
We are committed to transparency and will respond to all privacy-related inquiries within 30 days.
Last updated: September 2024